Terms of Service

Welcome to Marquee Stays. These Terms of Service ("Terms") govern your access to and use of the Marquee Stays website, applications, and services (collectively, the "Platform"), operated by Marquee Stays, LLC ("Marquee Stays," "we," "us," or "our"), a company based in Boulder, Colorado.

By accessing or using the Platform, you agree to be bound by these Terms. If you do not agree to these Terms, you may not access or use the Platform. Please read them carefully.

We may update these Terms from time to time. If we make material changes, we will notify you by email or by posting a notice on the Platform at least 30 days before the changes take effect. Your continued use of the Platform after the effective date constitutes your acceptance of the updated Terms.

1. Platform Overview

Marquee Stays is a curated marketplace that connects homeowners ("Hosts") who wish to list their premium residential properties with brands, studios, production teams, and individuals ("Guests") seeking short-term accommodations during major events, including but not limited to the Sundance Film Festival.

Marquee Stays acts as an intermediary marketplace that facilitates connections and transactions between Hosts and Guests. We are not a party to any rental agreement between Hosts and Guests. We do not own, manage, or control the properties listed on the Platform. Hosts are solely responsible for their listings, the condition of their properties, pricing decisions, and compliance with all applicable laws and regulations.

While we strive to verify listings and vet users on our Platform, we cannot guarantee the accuracy of listings, the identity of users, or the quality of any property or experience. Marquee Stays may provide pricing guidance to Hosts based on market data, but pricing is ultimately set by each Host independently.

2. Eligibility & Account Registration

To use certain features of the Platform, you must create an account. You must be at least 18 years of age and have the legal authority to enter into a binding agreement to create an account and use the Platform.

When creating an account, you agree to provide accurate, current, and complete information and to keep your account information updated. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.

You must notify us immediately at admin@marqueestays.com if you suspect any unauthorized access to or use of your account. We reserve the right to suspend or terminate accounts that we believe have been compromised.

3. Guest Terms

3.1 Searching & Booking

Guests may browse available listings and submit booking inquiries through the Platform. A booking is not confirmed until the Host accepts the inquiry and payment has been processed. Marquee Stays reserves the right to facilitate and approve bookings to ensure alignment with our standards.

By submitting a booking inquiry, you represent that you have read and understood the listing details, including pricing, house rules, occupancy limits, and any applicable event-period terms.

3.2 Payments

All payments for bookings must be made through the Platform using approved payment methods. Pricing displayed on listings includes the nightly rate set by the Host. Additional fees, including Marquee Stays service fees, cleaning fees, and applicable taxes, will be disclosed before you confirm a booking.

Payment schedules, including deposit requirements and final payment deadlines, will be communicated at the time of booking. Failure to make timely payments may result in cancellation of your reservation.

3.3 Cancellations & Refunds

Cancellation policies are set by individual Hosts and disclosed on each listing. Guests should review the applicable cancellation policy before confirming a booking. Refund amounts depend on the specific policy associated with your reservation and the timing of your cancellation.

For event-period bookings (such as during the Sundance Film Festival), Hosts may apply stricter cancellation policies due to the limited booking window and high demand. These event-specific terms will be clearly stated on the listing.

In the event of an extenuating circumstance—such as a government-declared emergency, natural disaster, or official cancellation of a major event—Marquee Stays may, at its sole discretion, override the Host's cancellation policy and issue a full or partial refund.

3.4 Guest Responsibilities

As a Guest, you agree to:

• Treat the Host's property with care and respect, as if it were your own home
• Comply with all house rules, occupancy limits, and noise restrictions provided by the Host
• Not exceed the maximum number of occupants specified in your booking
• Not host events, parties, or gatherings at the property unless explicitly authorized by the Host in writing
• Leave the property in a reasonable condition upon checkout
• Promptly report any damage, maintenance issues, or safety concerns to both the Host and Marquee Stays
• Comply with all applicable local, state, and federal laws during your stay

Guests are financially responsible for any damage to the property or its contents beyond normal wear and tear. Marquee Stays may charge the Guest's payment method on file for verified damage claims submitted by the Host.

3.5 Assumption of Risk

By booking a property through the Platform, you acknowledge and agree that you are assuming certain risks inherent to staying in a private residence, including but not limited to risks associated with property amenities (such as hot tubs, fireplaces, pools, and outdoor areas), local weather conditions, wildlife, and altitude. You are responsible for assessing whether a property is suitable for your needs.

4. Host Terms

4.1 Listing Your Property

Hosts may apply to list their properties on the Platform. Marquee Stays operates a curated marketplace, and we reserve the right to accept or decline any listing application at our sole discretion. We may also remove listings that no longer meet our quality standards.

By listing a property, you represent and warrant that you have the legal right to rent the property, that the listing information is accurate and up to date, and that renting the property does not violate any agreements (such as HOA rules, lease terms, or mortgage covenants) or applicable laws.

4.2 Listing Accuracy & Standards

Hosts are responsible for ensuring that all listing information—including descriptions, photographs, amenities, pricing, availability, and house rules—is accurate, complete, and current. Misrepresentation of a property may result in listing removal and account suspension.

Properties listed on Marquee Stays are expected to meet our premium quality standards. This includes cleanliness, safety, functional amenities, and a well-maintained appearance. We may conduct periodic reviews or inspections to verify compliance.

4.3 Pricing & Availability

Hosts set their own nightly rates and availability. All final pricing decisions rest exclusively with the Host. Marquee Stays may provide pricing recommendations to Hosts based on comparable properties, market demand, and event data, but these recommendations are entirely advisory. The Platform does not impose minimum or maximum nightly rates.

Hosts may update their rates at any time through their homeowner dashboard. Rate changes do not affect already-confirmed bookings. During major event periods, Hosts may adjust pricing to reflect demand.

All pricing, including the Host's nightly rate, service fees, cleaning fees, and applicable taxes, must be transparently disclosed to Guests before booking confirmation. Hidden fees or charges not disclosed in the listing are prohibited.

4.4 Host Cancellations

Hosts are expected to honor all confirmed bookings. Host cancellations disrupt Guest plans and undermine trust in the Platform, particularly during major events when alternative accommodations may be unavailable.

If a Host cancels a confirmed booking, Marquee Stays may impose penalties including but not limited to: cancellation fees, temporary suspension of the listing, reduced visibility in search results, or permanent removal from the Platform. Marquee Stays will assist affected Guests in finding alternative accommodations where possible.

4.5 Platform-Provided Damage Protection

Marquee Stays provides $1,000,000 damage protectionthat covers each booking facilitated through the Platform. This protects both Hosts and Guests against covered liability claims arising during the rental period and is included at no additional cost. This coverage supplements, but does not replace, a Host's own homeowner's or landlord's insurance.

4.6 Optional Platform Services — General

Marquee Stays is a marketplace platform, not a property management company. In addition to its core marketplace functions, Marquee Stays may offer supplemental services that Hosts may elect on an opt-in basis, including professional photography coordination, cleaning provider referrals, short-term rental licensing assistance, concierge coordination, and smart pricing recommendations. These are optional services provided as a convenience to Hosts; they do not create a property management relationship and do not transfer operational control or legal responsibility to Marquee Stays. Electing or declining any optional service has no effect on a Host's ability to list a property on the Platform.

4.7 Optional Professional Photography

Marquee Stays may offer professional photography coordination as an optional platform service to qualifying Hosts, at no direct cost to the Host. This service is not required to list a property. Hosts who elect this service authorize access for a photography session, and all images produced are owned by Marquee Stays LLC. See Section 8.2 for additional detail.

4.8 Legal Compliance

Hosts are solely responsible for understanding and complying with all applicable laws, regulations, ordinances, and rules related to their listing, including but not limited to:

• Short-term rental permits, licenses, and registration requirements
• Zoning and land-use regulations
• Health and safety codes
• Tax obligations, including lodging taxes, sales taxes, and income taxes
• Homeowner association (HOA) rules and covenants
• Fair housing laws and nondiscrimination requirements
• Insurance requirements

5. Fees & Taxes

Marquee Stays charges service fees to facilitate bookings and maintain the Platform. Nightly rates are set by Hosts independently; the Platform charges a separate service fee atop the Host's rate. Fee structures are clearly disclosed to both Hosts and Guests before a booking is confirmed.

Applicable taxes, including state and local lodging taxes, may be collected and remitted by Marquee Stays where required by law. In jurisdictions where we do not collect taxes, Hosts are solely responsible for calculating, collecting, and remitting all applicable taxes.

Marquee Stays is not responsible for determining or advising on the tax obligations of Hosts or Guests. We recommend consulting a qualified tax professional regarding your specific tax obligations.

6. Damage Protection & Security Deposits

Hosts may require a security deposit as a condition of booking. The deposit amount will be disclosed on the listing and at the time of booking. Security deposits are held to cover potential property damage beyond normal wear and tear.

If a Host submits a damage claim, Marquee Stays will review the claim and supporting documentation. If the claim is verified, the applicable amount will be deducted from the security deposit or charged to the Guest's payment method on file. Guests will be notified of any damage claim and given an opportunity to respond before charges are processed.

If no damage claim is submitted within 14 days of checkout, the security deposit will be released in full to the Guest. Processing times for refunds may vary depending on the payment method.

7. Reviews

After a completed stay, Guests and Hosts may be invited to leave reviews. Reviews must be honest, accurate, and relevant to the booking experience. Manipulation of the review system, including offering incentives for positive reviews or posting fraudulent reviews, is strictly prohibited and may result in account termination.

Marquee Stays reserves the right to remove reviews that violate these Terms, contain offensive or inappropriate content, or are determined to be fraudulent. We do not editorially alter the substance of reviews.

8. Content & Intellectual Property

8.1 User-Submitted Content

By submitting content to the Platform (including listing descriptions, photographs, reviews, and messages), you grant Marquee Stays a non-exclusive, worldwide, royalty-free license to use, reproduce, modify, display, and distribute that content in connection with operating and promoting the Platform.

You represent and warrant that you own or have the necessary rights to the content you submit and that it does not infringe on any third party's intellectual property rights.

8.2 Platform-Commissioned Photography

Marquee Stays may offer professional photography coordination as an optional platform service to qualifying Hosts. Hosts are not required to use this service and may list their properties without it. If a Host elects this service, all photographs produced by Marquee-commissioned photographers are owned exclusively by Marquee Stays LLC; ownership does not vest in the photographer or the Host. A Host's election of this service constitutes authorization to access the property for the photography session. Marquee Stays may use these images in perpetuity for operating, marketing, and promoting the Platform. Listing a property on the Platform does not, by itself, convey any photography-related access rights to Marquee Stays.

8.3 Platform Content

All content, features, and functionality of the Platform (including but not limited to the Marquee Stays name, logo, design, text, graphics, and software) are the exclusive property of Marquee Stays and are protected by copyright, trademark, and other intellectual property laws. You may not reproduce, distribute, or create derivative works from any Platform content without our prior written consent.

9. Prohibited Conduct

When using the Platform, you agree not to:

• Violate any applicable laws, regulations, or third-party rights
• Provide false, misleading, or inaccurate information in your account or listings
• Circumvent the Platform to arrange bookings or payments outside of Marquee Stays
• Use the Platform for any purpose other than its intended use as a vacation rental marketplace
• Harass, threaten, or discriminate against any user of the Platform
• Interfere with or disrupt the Platform or its underlying infrastructure
• Scrape, crawl, or use automated means to access or collect data from the Platform without our written consent
• Use the Platform to transmit spam, malware, or other harmful content
• Impersonate any person or entity, or misrepresent your affiliation with any person or entity
• Attempt to gain unauthorized access to other users' accounts or personal information

10. Account Suspension & Termination

Marquee Stays reserves the right to suspend, limit, or terminate your account and access to the Platform at any time, with or without notice, for any reason, including but not limited to: violation of these Terms, fraudulent or illegal activity, repeated complaints from other users, or conduct that we determine is harmful to the Platform or its community.

If your account is suspended or terminated, you may request a review of the decision by contacting us at admin@marqueestays.com. We will review your request and respond within a reasonable timeframe.

You may terminate your account at any time by contacting us. Termination of your account does not relieve you of any obligations arising from bookings made before termination, including payment obligations and property damage liability.

11. Disclaimer of Warranties

The Platform is provided "as is" and "as available" without warranties of any kind, whether express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, and non-infringement.

Marquee Stays does not warrant that the Platform will be uninterrupted, error-free, or secure. We do not warrant the accuracy, completeness, or reliability of any content on the Platform, including listing descriptions, photographs, reviews, or user profiles.

We do not endorse or guarantee any property listed on the Platform, and we are not responsible for the condition, safety, legality, or suitability of any listed property.

12. Limitation of Liability

To the maximum extent permitted by applicable law, Marquee Stays, its officers, directors, employees, agents, and affiliates shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, use, or goodwill, arising out of or in connection with your use of the Platform, regardless of the theory of liability.

In no event shall Marquee Stays' total aggregate liability to you for all claims arising out of or related to the Platform or these Terms exceed the greater of (a) the amount you paid to Marquee Stays in service fees during the twelve (12) months preceding the event giving rise to the claim, or (b) one hundred dollars ($100).

13. Indemnification

You agree to indemnify, defend, and hold harmless Marquee Stays, its officers, directors, employees, agents, and affiliates from and against any and all claims, liabilities, damages, losses, costs, and expenses (including reasonable attorneys' fees) arising out of or in connection with: (a) your use of the Platform; (b) your violation of these Terms; (c) your violation of any applicable law or the rights of any third party; (d) any content you submit to the Platform; or (e) any property damage, personal injury, or other harm arising from a booking facilitated through the Platform.

14. Dispute Resolution & Arbitration

In the event of any dispute, claim, or controversy arising out of or relating to these Terms or the Platform, you and Marquee Stays agree to first attempt to resolve the matter informally by contacting us at admin@marqueestays.com. We will work in good faith to resolve the dispute within 30 days.

If the dispute cannot be resolved informally, you and Marquee Stays agree that it shall be resolved through binding arbitration administered by the American Arbitration Association ("AAA") under its Consumer Arbitration Rules. The arbitration shall take place in Boulder County, Colorado, unless the parties agree otherwise.

Class Action Waiver: You and Marquee Stays agree that any dispute resolution proceedings will be conducted only on an individual basis and not in a class, consolidated, or representative action. You waive your right to participate in a class action lawsuit or class-wide arbitration.

Notwithstanding the above, either party may bring an individual action in small claims court for disputes within that court's jurisdiction.

15. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of Colorado, without regard to its conflict of laws principles. Any legal proceedings not subject to arbitration shall be brought in the state or federal courts located in Boulder County, Colorado, and you consent to the personal jurisdiction of such courts.

16. Force Majeure

Marquee Stays shall not be liable for any delay or failure to perform its obligations under these Terms due to circumstances beyond its reasonable control, including but not limited to: natural disasters, pandemics, epidemics, government actions or orders, war, terrorism, civil unrest, labor disputes, power outages, internet disruptions, or the cancellation or postponement of a major event. In such circumstances, Marquee Stays will make reasonable efforts to mitigate the impact on Hosts and Guests, including facilitating refunds or rebookings where appropriate.

17. General Provisions

17.1 Entire Agreement

These Terms, together with our Privacy Policy, constitute the entire agreement between you and Marquee Stays regarding the Platform and supersede all prior agreements, understandings, and communications.

17.2 Severability

If any provision of these Terms is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary, and the remaining provisions shall continue in full force and effect.

17.3 Waiver

The failure of Marquee Stays to enforce any right or provision of these Terms shall not constitute a waiver of that right or provision.

17.4 Assignment

You may not assign or transfer these Terms or your rights under them without our prior written consent. Marquee Stays may assign these Terms without restriction.

17.5 Survival

Sections relating to intellectual property, limitation of liability, indemnification, dispute resolution, and any other provisions that by their nature should survive termination shall survive the termination of these Terms.

18. Contact Us

If you have any questions about these Terms, please contact us: